Play Responsibly at lt999
Fun and safety together — use our tools and guidelines to keep yourself and your family protected while playing at lt999.
Our Commitment
lt999 believes that online betting and casino games are enjoyable only when played responsibly. We want every player to spend time on our platform consciously, within their means, and with peace of mind.
Gambling can be enjoyed as a form of entertainment, but it is not a source of income. Trying to recover losses or playing to escape stress can turn into a dangerous habit. lt999 always places the wellbeing and financial safety of its users first.
On this page you will learn how to set deposit limits, take self-exclusion, activate a time-out, and get direct support when you need it.
Safety Tools & Features
Deposit Limit
Set a fixed limit on your daily, weekly, or monthly deposits. Once set, this limit takes effect immediately. Increasing it takes 7 days to come into effect — this protects you from impulsive decisions.
Time-Out Feature
Need a short break? Temporarily close your account for anywhere from 24 hours to 6 weeks. During a time-out you cannot place bets or make deposits. Once the period ends, you can reactivate your account yourself.
Self-Exclusion
If you feel gaming is getting out of control, take self-exclusion. You can close your account for 6 months or permanently. During this period we will not send you any promotional messages.
Session Time Limit
Decide in advance how long you will play in one sitting. When the set time is up, you will be automatically alerted. Build a habit of taking regular breaks instead of playing for long stretches.
Loss Limit
Decide in advance how much you are willing to lose within a given period. Once that limit is reached, no further bets can be placed. This protects you from losing extra money in an emotional moment.
24/7 Support
For any questions or help related to responsible gaming, contact us via live chat or email — support is available around the clock in both Bengali and English.
21+ Age Restriction
Protection of Minors
lt999 is for users aged 21 and above only. Opening an account or playing games by anyone under this age is strictly prohibited. Age is verified at registration and identity documents may be requested if needed.
If there are minors in your household, keep your account and device secure:
- Use a strong password and never share it with anyone.
- Always log out when you finish playing.
- Avoid saving your password in the browser.
- Use parental control software on your device.
- Do not leave the lt999 app or site accessible during child-friendly screen time.
How the Tools Work
| Tool | Time to Take Effect | How to Change |
|---|---|---|
| Deposit Limit (Decrease) | Immediately | From account settings or via live chat |
| Deposit Limit (Increase) | After 7 days | Submit a request from account settings |
| Time-Out (Active) | Immediately | Reopens automatically when the period ends |
| Self-Exclusion | Immediately | Cannot be lifted before the set period expires |
| Session Time Limit | Immediately | Any time from settings |
| Loss Limit (Decrease) | Immediately | From account settings |
If you need help activating any tool, contact us via live chat or at [email protected].
Assess Yourself
Think about the questions below. If your answer to more than one is "yes", consider seeking help.
Asking for Help Is a Sign of Strength
If you recognise yourself in any of the questions above, speak with the lt999 support team. We are here for you — our goal is to help, not to judge. Feel free to reach us via live chat or at [email protected].
Responsible Gaming Guidelines
Set a Budget
Before you start playing, decide in your mind the maximum amount you can spend today. Treat that money as the cost of entertainment — like a cinema ticket or a restaurant meal. When it is gone, stop playing. You can automate this budget by setting a deposit limit on lt999.
Stay Aware of Time
Online games are engaging — it is easy to lose track of time. Set an alarm on your phone or use lt999's session time limit. Every 45–60 minutes, get up, drink some water, and rest your eyes.
Do Not Make Decisions Based on Emotion
Placing large bets out of anger or frustration after a loss is a sign of "tilting". In this state your ability to make decisions is reduced. Take a few minutes' break and think calmly. If necessary, stop playing for the day.
Winning Is Not Guaranteed — Keep That in Mind
Every game carries some degree of house edge. No one can win consistently over the long term. Think of a win as a bonus pleasure, not a guaranteed income. Never play with borrowed money or funds set aside for essential expenses.
Talk Openly with Someone Close to You
If you feel gaming is affecting your family or personal life, let someone you trust know. Keeping it hidden makes the problem worse. lt999's support team is always ready to help with full confidentiality.
Contact Us for Help
Live Chat
Use our 24/7 live chat for the fastest help. Chat in Bengali — our support agents are always ready. Instant assistance is available to activate any responsible gaming tool.
For detailed requests or self-exclusion, email us at:
Write "Responsible Gaming" as the subject line so your message is handled quickly.
Enjoy Safely
Play within your limits and enjoy more. Find your favourite games at lt999 and play responsibly.